GPhC registered pharmacy
Fully trained clinicians
No GP referral required
Same-day appointments available
Both ears treated in one visit
FAQS
Common questions
UNDERSTANDING EAR WAX
What is ear wax and why does it build up?
Ear wax (cerumen) is a natural substance produced by glands in your ear canal. It plays an important protective role — trapping dust, bacteria, and other particles before they can reach the eardrum.
For most people, the ear is self-cleaning. Old wax gradually moves to the outer ear and falls away naturally. However, for many people this process breaks down, leading to a build-up that can cause discomfort and hearing difficulties.
Ear wax blockages are one of the most common ear problems seen by healthcare professionals, affecting around 1 in 10 children, 1 in 20 adults, and 1 in 3 older people.
Common symptoms of ear wax build-up
✔ Feeling of fullness in the ear
✔ Reduced or muffled hearing
✔ Tinnitus (ringing or buzzing)
✔ Earache or discomfort
✔ Itchiness inside the ear
✔ Dizziness or balance issues
✔ Cough (rarely)
✔ Ear discharge
Who is most at risk?
Certain factors make ear wax build-up more likely:
Narrow or hairy ear canals — the natural self-cleaning mechanism is less effective.
Hearing aid users — devices can prevent wax from migrating outward naturally.
Frequent use of earbuds or headphones — can push wax further into the canal.
Cotton buds — contrary to popular belief, these push wax deeper rather than removing it.
Age — wax becomes drier and harder to shift as we get older.
Never attempt to remove ear wax yourself using cotton buds, ear candles, or sharp objects. These can damage the delicate ear canal or eardrum. Always seek professional removal.
Important:
Book online or call
Choose a time that suits you. Same-day and next-day slots often available.
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From booking to walking out hearing clearly — here's how your appointment works.
Prepare your ears
Use olive oil drops for 3–5 days beforehand if possible — this softens the wax and improves results.
Your appointment
What to expect
Ear examination
Your clinician examines both ears with an otoscope and discusses the best removal method.
Treatment & aftercare
Wax is removed safely and comfortably. You leave hearing clearly, with full aftercare advice.
Microsuction
Gold standard
No water used — suitable for perforated eardrums
Microsuction is widely regarded as the safest and most effective method of ear wax removal. A gentle, low-pressure suction device is used to remove wax under direct visualisation with a microscope or loupe.
-> No water used — suitable for perforated eardrums
-> Immediate results — wax removed in one session
-> Clinician can see clearly throughout
-> Suitable for most patients
-> No preparation required
Manual removal
Our services
Ear wax removal treatments
We offer three clinically proven methods for ear wax removal. Our trained clinicians will assess your ears and recommend the most appropriate treatment for your individual needs.
Irrigation
Gentle & effective
No water used — suitable for perforated eardrums
Microsuction is widely regarded as the safest and most effective method of ear wax removal. A gentle, low-pressure suction device is used to remove wax under direct visualisation with a microscope or loupe.
Immediate results — wax removed in one session
Clinician can see clearly throughout
Suitable for most patients
-> Comfortable and well-tolerated
-> Effective for softer wax
-> Warm water at body temperature
-> Clinically controlled pressure
-> Softening drops recommended beforehand
No preparation required
Manual removal
Manual removal
Precision technique
No water used — suitable for perforated eardrums
Microsuction is widely regarded as the safest and most effective method of ear wax removal. A gentle, low-pressure suction device is used to remove wax under direct visualisation with a microscope or loupe.
Immediate results — wax removed in one session
Clinician can see clearly throughout
Suitable for most patients
-> No water or suction needed
-> Precise and targeted
-> Ideal for hard or adherent wax
-> Can be combined with other methods
-> Quick and well-tolerated
No preparation required
Manual removal
Your local experts in ear care
Why Pharmacy Bond ?
We combine clinical expertise with a friendly, unhurried approach. Our ear wax removal service is carried out by trained professionals in a clean, comfortable clinical environment.
Fast access
No need to wait weeks for a GP appointment. We offer same-day and next-day slots, with no referral required. Relief from blocked ears, quickly.
Trained professionals
Our clinicians are specifically trained in ear wax removal techniques and hold appropriate professional qualifications. Your ear health is in safe hands.
Clinical environment
Our dedicated treatment room is purpose-equipped with professional-grade equipment. You'll be seen in a clean, private, clinical setting with plenty of space.
Personalised care
We understand that every patient is different. We take time to understand your symptoms, assess both ears thoroughly, and explain exactly what we find and what we recommend.
Convenient location
Based on Alexandra road with plenty of onsite private parking for our customers.
Transparent pricing
Clear, upfront pricing with no hidden charges. Both ears are treated in a single appointment if deemed necessary.
ONE EAR
Single ear treatment
£40
✔ Full ear examination
✔ Chosen removal method
✔ Aftercare advice
✔ Follow-up guidance
No hidden charges, no surprises. All prices include a full ear examination, treatment, and aftercare advice.
Simple, transparent fees
PRICING
Q
Q
Does ear wax removal hurt?
No — when performed by a trained clinician, ear wax removal is generally comfortable and well-tolerated. Microsuction may produce some noise and a mild sensation. Irrigation uses warm water at body temperature to minimise discomfort. Most patients are pleasantly surprised by how quick and easy the procedure is.
Do I need to prepare my ears before the appointment?
We recommend using olive oil or sodium bicarbonate ear drops two to three times daily for three to five days before your appointment if possible. This softens the wax and makes removal easier and more comfortable. If you can't do this in advance, don't worry — we can still assess and often treat your ears in the same appointment.
How long does the appointment take?
A standard ear wax removal appointment takes around 20 to 30 minutes. This includes the initial ear examination, the removal procedure, and time for aftercare advice. For very impacted wax, it may take slightly longer.
Is microsuction safe?
Yes — microsuction is considered the gold standard method for ear wax removal and is used by ENT (ear, nose and throat) consultants in hospitals. It involves no water and allows the clinician to view the ear canal throughout, making it one of the safest and most effective options available.
Can I have ear wax removal if I have a perforated eardrum?
Yes — microsuction is suitable for patients with a perforated eardrum or grommets, as it uses no water. Irrigation, however, is not suitable in these cases. Please inform us of any known eardrum issues when booking so we can prepare appropriately.
Will it clear my hearing immediately?
Most patients notice an immediate and significant improvement in their hearing following wax removal. Some patients may experience mild, temporary fluctuations in the hours after treatment as the ear canal adjusts — this is normal and settles quickly.
How often will I need ear wax removal?
This varies between individuals. Some people only ever need treatment once, while others find they build up wax regularly and benefit from a routine appointment every six to twelve months. Hearing aid users often find more frequent visits helpful. We'll advise you based on what we find.
Do I need a GP referral?
No — you can book directly with us. There is no need for a GP referral to access our ear wax removal service. Simply call us or book online to secure your appointment.
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